BUS 335 WEEK 2 QUIZ 1 CHAPTER 1
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BUS 335 WEEK 2 QUIZ 1 CHAPTER 1
True / False Questions
1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use them successfully on the job.
True False
1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use them successfully on the job.
True False
2. For the average organization, employee costs (wages or
salaries and benefits) are under 10% of its total revenue.
True False
True False
3. Staffing is the process of acquiring, deploying, and
retaining a workforce of sufficient quantity and quality to create positive
impacts on the organization’s effectiveness.
True False
True False
4. Acquisition activities involve external staffing systems
that govern the initial intake of applicants into the organization.
True False
True False
5. Internal staffing systems work in fundamentally
different ways than external staffing systems.
True False
True False
6. Organizations should attempt to eliminate all employee
turnover if at all possible.
True False
True False
7. Employee turnover does not represent a significant cost
to most organizations.
True False
True False
8. Staffing is more of a process than an event.
True False
True False
9. Staffing the organization requires attention to both the
quantity and quality of people brought into, moved within, and retained by the
organization.
True False
True False
10. Staffing systems exist primarily to fill specific
vacancies, and are not closely linked to overall organizational profitability
and growth.
True False
True False
11. Quantity or quality labor shortages can mean lost
business opportunities, scaled-back expansion plans, an inability to provide
critical consumer goods and services, and even threats to organizational
survival.
True False
True False
12. Employee shortages seldom require job reassignments or
overtime for current employees.
True False
True False
13. When the federal government needed to hire airport
security screeners, applicants started the process of getting a job with a
structured interview and physical ability test.
True False
True False
14. Pfizer has concluded that it cannot project what kind
of talent it needs in the next 10 years and then select employees whose skills
matched these long-range future talent needs.
True False
Multiple Choice Questions
15. The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness is called ________.
A. staffing
B. recruitment
C. selection
D. placement
True False
Multiple Choice Questions
15. The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness is called ________.
A. staffing
B. recruitment
C. selection
D. placement
16. Which of the following statements is true regarding
staffing?
A. The organization is the only active player in the staffing process.
B. The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
C. The staffing process should only be viewed from the perspective of the individual (line) manager.
D. None of the above
A. The organization is the only active player in the staffing process.
B. The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
C. The staffing process should only be viewed from the perspective of the individual (line) manager.
D. None of the above
17. The process that involves the placement of new hires on
the actual job they will hold is called ___________.
A. acquisition
B. deployment
C. retention
D. none of the above
A. acquisition
B. deployment
C. retention
D. none of the above
18. The purpose of retention systems is to __________.
A. attract qualified applicants to job openings in the organization
B. establish a good person-job match
C. manage the flow of employees out of the organization
D. establish a good person-organization match
A. attract qualified applicants to job openings in the organization
B. establish a good person-job match
C. manage the flow of employees out of the organization
D. establish a good person-organization match
19. Staffing systems exist, and should ultimately be used,
to __________.
A. ensure that day-to-day operations run smoothly
B. ensure that procedural, transactional, and routine activities are accomplished
C. reduce costs regardless of the effects on quality or quantity
D. contribute to the attainment of organizational goals such as survival, profitability, and growth
A. ensure that day-to-day operations run smoothly
B. ensure that procedural, transactional, and routine activities are accomplished
C. reduce costs regardless of the effects on quality or quantity
D. contribute to the attainment of organizational goals such as survival, profitability, and growth
Staffing Models
True / False Questions
20. The quantity portion of the staffing definition means that organizations must be concerned about staffing levels and their adequacy.
True False
True / False Questions
20. The quantity portion of the staffing definition means that organizations must be concerned about staffing levels and their adequacy.
True False
21. When head count requirements exceed availabilities, the
organization will be overstaffed.
True False
True False
22. The person/job match model says that jobs are
characterized by their level of qualifications and motivation.
True False
True False
23. The person/job match model says that individuals are
characterized by their level of qualifications and motivation.
True False
True False
24. The person/job match model states that it is more
important to match job rewards to individual motivations than to match job
requirements to KSAOs.
True False
True False
25. Matching concerns that involve the larger organization
include organizational values, new job duties, multiple jobs, and future jobs.
True False
True False
26. In organizations where technology and globalization
have caused jobs to change at a rapid pace, person/organization match is more
important than person/job match.
True False
True False
27. It is usually wise to just focus on task and KSAO
requirements when staffing, because job requirements almost never extend beyond
task and KSAO requirements.
True False
True False
28. The three stages of entering an organization (in order)
are selection, recruitment, and employment.
True False
True False
29. The initial stage in the staffing system components
model is recruitment.
True False
True False
30. The recruitment stage of the staffing process involves identification
and attraction activities by both the organization and the individual.
True False
True False
31. The selection stage of the staffing process emphasizes
the assessment and evaluation of job applicants.
True False
True False
32. Self-selection refers to employee decisions about
whether to continue in or drop out of the staffing process.
True False
True False
33. Organizational strategy usually dictates HR strategy,
and HR strategy seldom has an impact on organizational strategy.
True False
True False
34. Support activities for HR include legal compliance,
planning, and job analysis.
True False
True False
35. Core activities for HR include legal compliance,
planning, and job analysis.
True False
Multiple Choice Questions
36. According to the staffing quantity model, an organization will be __________ when availabilities exceed requirements.
A. fully staffed
B. understaffed
C. overstaffed
D. none of the above
True False
Multiple Choice Questions
36. According to the staffing quantity model, an organization will be __________ when availabilities exceed requirements.
A. fully staffed
B. understaffed
C. overstaffed
D. none of the above
37. The staffing quantity model uses _________ to determine
whether a condition of being overstaffed, fully staffed, or understaffed
exists.
A. projected staffing requirements
B. projected staffing availabilities
C. projected economic trends
D. A and B are both needed
A. projected staffing requirements
B. projected staffing availabilities
C. projected economic trends
D. A and B are both needed
38. Which of the following are portions of person-job
match?
A. Jobs are characterized by their requirements.
B. Jobs are characterized by their embedded rewards.
C. Individuals are characterized by their level of qualification and motivation.
D. All of the above.
A. Jobs are characterized by their requirements.
B. Jobs are characterized by their embedded rewards.
C. Individuals are characterized by their level of qualification and motivation.
D. All of the above.
39. Which of the following statements is false regarding
person-job match?
A. Jobs are characterized by their requirements and embedded rewards.
B. Individuals are characterized by their level of qualification.
C. Organizational culture is an important aspect of person-job match.
D. Individuals can be characterized by their motivation levels.
A. Jobs are characterized by their requirements and embedded rewards.
B. Individuals are characterized by their level of qualification.
C. Organizational culture is an important aspect of person-job match.
D. Individuals can be characterized by their motivation levels.
40. The person/job match model says that there must be a
match between _______.
A. job requirements with KSAOs and job rewards with individual motivation
B. job requirements and individual motivation
C. KSAOs and individual motivation
D. none of the above
A. job requirements with KSAOs and job rewards with individual motivation
B. job requirements and individual motivation
C. KSAOs and individual motivation
D. none of the above
41. Regarding the person/job match model, _______.
A. staffing is only concerned with the job requirements-KSAO portion of the match
B. job requirements should be expressed in terms of only tasks involved and not KSAOs
C. It applies only to tasks that have been identified and written down
D. none of the above are correct
A. staffing is only concerned with the job requirements-KSAO portion of the match
B. job requirements should be expressed in terms of only tasks involved and not KSAOs
C. It applies only to tasks that have been identified and written down
D. none of the above are correct
42. In terms of the person/organization match ________.
A. the “organization” includes only tasks to be performed that are written down as part of the job description
B. attempts to match people to organization values should not be made
C. there is a concern with the “fit” of people to multiple jobs or future jobs
D. all of the above are correct
A. the “organization” includes only tasks to be performed that are written down as part of the job description
B. attempts to match people to organization values should not be made
C. there is a concern with the “fit” of people to multiple jobs or future jobs
D. all of the above are correct
43. Which of the following matching concerns arise in
person-organization match?
A. values, new job duties, multiple jobs, and future jobs
B. values, qualifications, and motivation
C. person, process, and principle
D. all of the above are correct
A. values, new job duties, multiple jobs, and future jobs
B. values, qualifications, and motivation
C. person, process, and principle
D. all of the above are correct
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